Privacy Policy

  1. gemmafootwear.com, operated by gemmafootwear.com (hereinafter “gemmafootwear.com”, “we”, “our”, “us”), respects the privacy rights of its online visitors (“you”, “your”, “yours”) and recognises the importance of protecting the information collected about them. gemmafootwear.com has implemented a company-wide Privacy Policy that governs how we collect, store, and use the information you provide.
  2. If you are under 18, you must inform a parent or guardian about gemmafootwear.com’s Privacy Policy and Terms and Conditions, and obtain their consent before registering with gemmafootwear.com or placing an order.
  3. To ensure you are fully informed about our Privacy Policies, gemmafootwear.com provides the following information. By visiting www.gemmafootwear.com, you accept and consent to the practices described in this Privacy Policy and the Terms & Conditions.
    If you do not agree with this Privacy Policy and/or the Terms and Conditions, please do not use the website.
  4. This Privacy Policy does not apply to websites maintained by other companies or organisations to which we may link. gemmafootwear.com is not responsible for personal information you submit to third parties via our website. Please read the Privacy Policy of any other companies before submitting your details.

What Information Do We Collect From You and How?

  1. gemmafootwear.com collects personal information in several ways when you place an order, participate in promotions, or engage in activities requiring this information.
  2. When an order is placed, we need personal information including your name, email, shipping, and billing information to process and fulfill your order.
  3. We may also collect information from authentication or identity checks. If you wish to join our mailing list, we will request your prior authorization. When visiting our website, we collect “clickstream” data (server address, domain, etc.) to enhance your experience. Personal information is retained only as long as necessary to fulfil the purposes it was collected for.

How This Information May Be Used

  1. gemmafootwear.com may use your personal information to process orders and payments, fulfil orders, and manage your account.
  2. Information may be disclosed to credit reference or fraud prevention agencies that may retain a record.
  3. Personal information provided for processing and delivery will be used according to the Terms & Conditions.
  4. We may use your information for website statistics, events, or providing services available on the website.
  5. Where legally required, we may disclose information to regulatory bodies or in response to legal processes, court orders, or to enforce our Terms & Conditions, investigate potential violations, prevent fraud, or protect the rights and property of gemmafootwear.com.
  6. We may use your information to send updates, product information, and newsletters by email or SMS, including products of our partners, if you have given prior consent.
  7. We may analyse visits to the website to determine individual and overall interests, improving products, services, and website design.
  8. Personal details collected via forms may be used to process cancellations, returns, exchanges, respond to queries, send newsletters, handle claims, or recruit for positions at gemmafootwear.com, if authorised.
  9. If you join the gemmafootwear.com VIP Newsletter, your details may be used to send information about products, promotions, or surveys to improve services.

Opt-In Provision

  1. Upon registration, you will have a link to the Privacy Policy and consent button for data collection. You may opt into the VIP newsletter with updates on new products, features, special offers, and events.
  2. You can unsubscribe from any service at any time using the provided automatic link.

Protection of Information

  1. We maintain safeguards to ensure the security and privacy of the information you provide.
  2. Personal details are stored on secure networks accessed only by authorised personnel committed to confidentiality.
  3. We take reasonable steps to ensure third-party partners provide sufficient protection of personal information.
  4. Despite precautions, information transmitted online may be intercepted. gemmafootwear.com cannot guarantee absolute security; submission of personal information is at your own risk.

Third Parties

  1. Your details may be transferred to partners who host our website or provide services. These third parties must respect and maintain confidentiality as required by law.
  2. Details may be shared with affiliated companies as described in this Privacy Policy. If you do not wish to receive information, please use the contact options on www.gemmafootwear.com.
  3. Other than described, we do not sell, trade, or transfer personal details without prior consent, in accordance with applicable data protection legislation.
  1. We may include hyperlinks to third-party websites or resources other than gemmafootwear.com, including advertisers.
  2. gemmafootwear.com does not review all external websites and is not responsible for their content or privacy practices, nor do we endorse them.

Reviewing, Editing, and Deleting Your Data [Opt-Out Provision]

  1. Under applicable data protection laws, you may inspect, correct, or delete your personal data and revoke consent to receive information at any time.
  2. Requests for inspection, correction, or deletion can be submitted through website functions on www.gemmafootwear.com.
  3. You may manage or delete cookies through your browser settings at any time.